Refund Policy

    This page explains when a refund is available, how to request one, and what falls outside it.

    Before you buy

    Our products are configured and delivered individually. Please ask any questions before purchasing, and read our Risk Disclosure & Disclaimer and Terms of Service first.

    Requesting a refund

    To request a refund, email hello@socilet.in from the address used at purchase, with your order details and the reason for the request. We will review it and reply with the outcome and, where approved, the timeline for processing.

    When a refund applies

    • The product was paid for but was not delivered or set up by us.
    • The product materially fails to work as described and we are unable to resolve it within a reasonable period after you report it.
    • You were charged in error or charged twice.

    What is not refundable

    • Trading losses or any financial outcome. Trading involves risk and no result is guaranteed; a loss is not a service defect.
    • Results not meeting expectations where the product functions as described — for example reach, subscribers, rankings, or revenue.
    • Work already delivered, or service periods already used, in managed-service and subscription plans.
    • Issues caused by a third-party platform, an exchange, incorrect configuration on your side, or account restrictions imposed on you.
    • Custom or one-time development work once delivered.

    Subscriptions and multi-month plans

    You can cancel a recurring plan at any time to stop future billing. Cancellation stops renewal from the next cycle; it does not refund the current or past periods. Access continues until the end of the period already paid for.

    Processing

    Approved refunds are returned to the original payment method. The time it takes to appear depends on your bank or payment provider.

    Contact

    Questions about this policy: hello@socilet.in or WhatsApp +91 9301499921.