Privacy Policy

    This policy explains what information we collect when you contact us or use our products, why we collect it, and the choices you have.

    Who we are

    This website is operated by AI Automations. You can reach us at hello@socilet.in or on WhatsApp at +91 9301499921.

    Information we collect

    • Information you give us. When you contact us by email or WhatsApp, we receive the contact details and message content you choose to send, such as your name, phone number, email address, and what you are asking about.
    • Service information. If you become a customer, we hold the information needed to deliver and support the product you purchased, including account or configuration details you share with us.
    • Technical information. Our hosting provider processes standard request data such as IP address, browser type, and pages requested in order to serve and secure the website.

    Website analytics

    The website includes an optional, configuration-driven analytics integration (Google Analytics 4). It is only active when a measurement ID has been configured for the site; when no ID is configured, no analytics script is loaded and no analytics data is collected.

    When analytics is active, we record aggregated usage signals only: the page path viewed, and whether a WhatsApp or email contact button was clicked, together with the page it was clicked from. IP addresses are anonymised. We do not send your name, email address, phone number, WhatsApp message text, payment details or any other personal information to the analytics provider, and we do not use it for advertising or cross-site profiling.

    You can block this collection with browser settings or an ad/tracker blocker; the website works normally either way.

    How we use information

    • To respond to your enquiries and provide customer support.
    • To deliver, configure, and maintain the products you buy.
    • To send service-related messages about your purchase.
    • To keep the website and our services secure and functioning.
    • To meet legal, accounting, and record-keeping obligations.

    Credentials and API keys

    Where a product requires access to a third-party account, share only the minimum access required, and never share more permission than the product needs. Do not send passwords or recovery phrases to us. Treat any credential you share as something you can revoke at any time from the third-party platform.

    Sharing

    We do not sell your personal information. We share information only with service providers that help us operate — such as hosting, communication, and payment providers — and only to the extent needed for them to perform that function, or where we are required to share it by law.

    Third-party services

    Our website links to third-party services such as WhatsApp and, on blog pages, externally hosted images. When you use those services, their own privacy terms apply to the data they collect. We do not control those services.

    Retention

    We keep information for as long as needed to provide the service you requested and to meet legal or accounting requirements, after which we delete it or stop actively using it.

    Your choices

    You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to hello@socilet.in and we will respond. Some information may need to be retained where the law requires it.

    Security

    We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

    Changes

    We may update this policy as our services change. The version published on this page is the current one.